Frequently asked questions.

FAQs

    1. Click Sign in to log into your account.

    2. Click Account, then click Profile.

    3. Click your current email address.

    4. In the New field, enter the new email address.

    5. In the Confirm new field, enter the new email address again.

    6. Click Save.

    7. Watch for an email to verify the change to your new email address.

    8. Click Verify email in the message to complete the process.

    The verification email is valid for 48 hours. If your customer needs more time to verify their email address, they can return to the Email panel and click Resend verification email.

    If you are a Member, you can change your email address when logged into your account. Member accounts work the same as customer accounts and follow the same rules.

  • Click sign in on the upper right hand corner.

    Select Forgot Password?

    This will send yourself a password reset email. This link expires after 24 hours.

  • Currently North Central Healing Touch Community website only accepts Electronic payments via all major Credit or Debit Cards.

  • We process all our payments through Stripe

    “Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines.” -Stripe.com

  • You know if you are a member if you are currently receiving the “Member’s Only email”.

    You may also check by clicking (at the top right hand of this screen), on “Login.” Once you are logged in and it reads “Account” instead, click on Account, there will be a Customer Account panel (a white window) on the right-hand side of the screen. The Customer Account panel opens on the right side of the screen.

    You can click “Digital Products” to review and access all of the gated content included in the Membership.

    Additionally, you can click “Profile” to review your account details.

    See fig 1. below for what the Customer Account panel will look like.

  • $25 billed Annually. This is an automatic renewal. You are able to opt out at anytime. Available to be paid only online through this website.

  • No. We welcome anyone during any part of their Healing Touch journey to join in supporting this organization.

  • Members can view and manage their memberships from their customer account. After logging in, they:

    Click Account to review your account settings, all of your purchases from the site, and your profile.
    Click Digital Products to review your membership start date, pricing plan details, and/or member site homepage.

    Renewal date - The date of your next recurring subscription or installment payment.
    Frequency - How often you pay recurring subscription payments to maintain access to the membership page.
    Price - The cost of the membership.
    Payment method - Members can click this link to manage your saved billing information

  • Please be sure that you have added nchtcommunity@gmail.com to your known contacts lists and check your “SPAM” or “JUNK” folders. If you still have no correspondence from us, send us a direct email with your question at nchtcommunity@gmail.com. Please remember that all of the Board Members are Volunteers and may need a few days to get back to you.

fig. 1

fig. 2